Insight Dispatch
A Better Way to Manage Your Concrete Delivery
Overview
Whether you’re dispatching to one busy plant or multiple plants, the goal is always the same:Deliver the right concrete to the right customer at the right time. INSIGHT DISPATCH improves your delivery operation by helping to:
* Utilize your resources efficiently
* Reduce stress in the dispatch office
* Increase customer satisfaction
After raw materials, concrete delivery is your highest cost. Any reduction in delivery costs is guaranteed to have a positive impact on your bottom line.
- Pre-set your defaults (fuel surcharge, winter heat, etc) so you don’t have to enter them every time.
- Use the Map button to locate job sites and get directions. INSIGHT automatically sets estimated travel times for your trucks.
- When you enter an order, INSIGHT automatically adds the new loads to your daily schedule and updates the number of trucks you need.
- Know in advance whether to call additional trucks to fulfill your orders for the day.
- If trucks are delayed, INSIGHT automatically adjusts future load times.
- INSIGHT helps you choose which truck and job site to dispatch next.
- You can make last minute adjustments before sending tickets to the plant.
- Use GPS to track your trucks and minimize radio chatter. See when they’re on site, pouring, washing and returning.
- INSIGHT generates web-based reports of operational trends and Key Performance Indicators, so you can identify and address problem spots.
- Find out which clients are holding your trucks for too long and slowing down your operation.
- Measure your drivers’ performance and help them become more efficient.
