Ready Mix Dispatch
The MPAQ dispatch system is an affordable, well designed, clear and inviting software that integrates with any batch computer and accounting system. It can be configured as a multi-user central dispatch, a multi-user distributed dispatch with central data storage or a single user, single location dispatch.
With our dispatch system your ready mix operation will use fewer trucks to deliver the same volume while improving on-time delivery rates. It will most definitely increase your fleet utilization significantly, improve delivery efficiency at all stages and help you identify and reduce waste of resources.
A dispatch system helps in making better informed decisions based on real-time, well organized information on all trucks and orders.
Click here to see a configuration example!
Shows today's jobs, jobs within a group and a date range. The list can be sorted by selecting the desired column. Row colors reflect Job Status, such as On Hold, Will Call, In Progress, or Done.
To send a ticket to a plant, the dispatcher selects one of the jobs and clicks the 'Dispatch' button on the right. The next window allows the dispatch to send the ticket.
Load Setup / Send Ticket
The ticket is ready to send by clicking on the "Dispatch" button, however, before sending the ticket you can easily pick a different truck, revise the amount, add extra products, compensate for returned concrete or trim the water. Then one click on the next window will send it to the pre-assigned plant, or to another plant when dispatching a Job from multiple plants.
This is the main order entry window to enter a new order of modify an existing order.
You can also customize water and admixtures, include extra products, schedule the job, enter pricing for COD tickets.
In order to print prices on COD tickets, simply select any applicable extra products or charges from a list. Items are automatically multiplied by the CY/M3 of concrete. Items can also be priced by the truckload or by number of units manually assigned to a ticket. This function can also be used to print a 'point of sale' ticket for miscellaneous products that do not involve concrete.
When exporting ticket data to accounting, 'Charge' tickets are usually priced by your accounting system at time of invoicing and according to product codes, discounts and other rules, therefore the MPAQ system does not normally print prices for Charge transactions.
This very important window shows a detailed view of all your trucks, jobs and plants. You can also set it up to show only the plant(s) you are handling.
Plant lines (1) show amounts delivered/ordered, number of active trucks, trucks in use and trucks in yard. All dispatch operators can see this information, promoting better collaboration between all plants.
Underneath each plant line, job lines (2) show the client name, amounts delivered/ordered and time to send the ticket for the next load, highlighted in red if late (4).
The truck cells (3) show truck number and time counters (in minutes) for the delivery stage: negative times mean "still under the estimated time", positive times mean "over the estimated time" and are highlighted in orange. Trucks move automatically to the next stage based on info retrieved from truck head-units (5) or in their absence, trucks can be moved either by hand or by estimated times entered on the order.
Convenient "right-click" context sensitive menus access the most common functions such as display job details, change schedule, delete/change a truck or cancel a ticket.
When trucks are back "In yard", they conveniently stay under their same job line, a valuable indication if you want to reuse the same truck for the next load of the same job.
Setting up the time for a delivery can be done with 2 clicks. For jobs with multiple deliveries, you can also set the travel time, spacing between loads, and the pouring time. Based on these times, the truck demand graph at the right shows how many trucks and at what time of the day you will need. This helps in resolving scheduling issues well before they happen (red peak in graph).
While scheduling one job you also see the total demand generated by all other jobs: solid colors for committed jobs, faded colors for "will call" jobs. You can also schedule jobs for next day or any other day.
The truck demand graph can also be a separate floating window showing the demand for one -or several- plants at a time.